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frequently asked questions (FAQ)

How can we help you?

Contents

Each box contains 1 sticker sheet with 20 nail stickers in various sizes, a sticker to seal the nail sheet, 1 wooden stick & 1 nail file. 

My Nailcandy is available exclusively at Kruidvat and Trekpleister. So you can really only obtain My Nailcandy in-store, and not through our website or via email.

Each box contains 1 sheet of 20 nail stickers in various sizes.

All done right, and the gel polish stickers are still soft? Don’t panic. Did you leave the nails under the special My Nailcandy UV lamp for at least 60 seconds? Hold your nails under the lamp again, this time a little longer. Is it still not working out? Please contact us, we will be happy to help you.

Use

For best results, file your nails into a natural shape first. Gently push your cuticles back with the wooden stick provided. Then use an alcohol wipe (prep pad) to degrease the nail and remove any residue. Finally, let your nail dry before applying the stickers.

All done right, and the gel polish stickers are still soft? Don’t panic. Did you leave the nails under the special My Nailcandy UV lamp for at least 60 seconds? Hold your nails under the lamp again, this time a little longer. Is it still not working out? Please contact us, we will be happy to help you.

Are your nail stickers dried out even before you used them? You probably removed the stickers from their protective (black) film too early. As a result, they will slowly dry out by natural UV light. That, of course, is heartbreaking! Leave the stickers in their packaging as long as possible until you are going to use them. Are you finished / yet opened? Then seal the package again neatly with the silver sticker.

Unopened, the nail stickers are good for about 12 months. Do you remove the stickers from their protective (black) film? Then they will slowly dry out by natural UV light. Leave the stickers in the package as long as possible until you are going to use them. Use opened stickers quickly, as light makes them harder and more difficult to apply. Store opened stickers in their black strip and out of light. Are you finished / yet opened? Then seal the package again neatly with the silver sticker.

ls a My Nailcandy gel polish nail sticker has been applied to your nail once, unfortunately it cannot be peeled off and then reused.

Did you put the stickers on carefully, according to the instructions? Then enjoy your My Nailcandy gel polish stickers for at least two weeks! In fact, they are made of multiple layers of top quality gel polish.

Each sheet has 20 stickers in various sizes. Choose a size smaller than your nail for perfect edges.

To take the nail stickers off, carefully use the included wooden stick (or any other nail tool, if necessary).


Tip
: Use cuticle oil for gentle removal. Cuticle oil helps loosen the adhesive, after which you can gently remove it. This prevents damage to your natural nail.

Safety & Health

Absolutely!

Ingredients: polyacrylic acid, acrylic copolymers, GlycerinPropoxylate Triacrylate, Isopropylthioxanthone.

May contain: D&C Red NO.6 Barium Lake, D&C NO.7 Calcium Lake, FD&C Yellow NO.5 Aluminum Lake, D&C Yellow NO.10, FD&C Blue NO.1, Black Iron Oxide, Titanium Dioxide, Aluminum Powder, Bismuth Oxychloride, Mica, Isobutylphenoxy Epoxy Resins, Polyethylene Terephthalate, Fragrance compound.

Absolutely! My Nailcandy contains no harmful substances for you or your little one.

UV Lamp

The My Nailcandy mini UV LED Lamp is available on the website and at all branches of Kruidvat and Trekpleister.

Yes, using our mini My Nailcandy UV LED lamp is really necessary. The nail stickers are only partially pre-cured during adhesion. Under our special UV LED lamp, they are fully cured in 60 seconds. So without the use of the lamp, your nail stickers will not fully harden and/or will not stick.

Tips & Tricks

Leave the stickers in the package as long as possible, until you are sure to use them. Are you finished / yet opened? Then seal the package again neatly with the silver sticker.

All done right, and the gel polish stickers are still soft? Don’t panic! Did you leave the nails under the special My Nailcandy UV lamp for at least 60 seconds? Hold your nails under the lamp again, this time a little longer.

Use the included wooden manicure stick to gently push aside the strap of your nail before applying your favorite gel polish sticker. This will ensure a beautiful, natural finish.

Have you found the right size nail sticker? Then carefully fold the excess piece of sticker over your natural nail. That way you can then file this piece away a lot easier.

Using our special mini My Nailcandy UV LED lamp is really necessary. The nail stickers are only partially pre-cured during adhesion. Under our special UV LED lamp, they are fully cured in 60 seconds. So without the use of the lamp, your nail stickers will not fully harden and/or will not stick.

Don’t worry if your gel stickers are not perfectly filed before curing. On the contrary, it is better to file under the lamp after curing; then the stickers are strong and well formed.